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Key Features
Key Features
- Service Type: Product Service
- Product Covered: Washing Machine, No. of Devices Covered: 1
- Service Coverage: 2 Preventive Maintenance Services which includes
- Basic Function Check & Deep Cleaning
- Breakdown Support (Only Labour Charges)
- 12 Month Service Period
Specifications
Product Category
Sub Product Category Covered
- Washing Machine
Service Category
- Product Service
Product Covered
- Washing Machine
No. of Devices Covered
- 1 Devices
Service Available From
- From the Date of Purchase
Service Period
- 12 Months
When to Purchase
- After Expiry of Manufacturer Warranty
Manufacturer Details
Brand
- Zip Care
Model Series
- 999900519
Model Number
- NA
Service Coverage Features
Service Type
- Onsite
Service Includes
- Two Times Preventive Maintenance Service which includes - Basic function check - Complete deep cleaning of the unit - Breakdown Support (only labour charges covered)
Service Excludes
- Spare parts |Installation & uninstallation | Transportation
Cashless Service
- Yes
Register Complaint Within
- 7 Days of Issue Occurance
Claim Type
- Maintenance
Documents Required
- No Documentation Required
Service Cancellation/Refund Period
- 30 Days (Approx)
Support Centre Contact Details
- 1800-570-0947
How to Claim
- NA
Aesthetics
Brand Color
- NA
Color
- NotApplicable
In The Box
Generic Name
- Service/Insurance
Main Product
- 1 x Service U
Accessories
- Not Applicable
Documents
- Warranty Documents
Product Dimensions (Open)
Dimensions In Inches (WxDxH)
- 00
Dimensions In CM (WxDxH)
- 00
Packaged Dimensions
After Sales & Services
Warranty Type
- Onsite
Installation & Demo applicable
- No
Company Contact Information
Customer Support Number
- 18005700947
Customer Support Email
- customersupport@zipcare.in
Manufacturer/Importer/Marketer Name & Address
- Infiniti Retail Ltd: Unit No. 701 & 702,Wing A, 7th Floor, HDIL Kaledonia, Sahar Road, Andheri (East), Mumbai 400069, India
Country of Manufacture
- India
Country of Brand Origin
- India
Croma Contact Information
Customer Care Contact Person
- Grievance Officer
Registered Name and Address
- Infiniti Retail Ltd. - Unit No. 701 & 702, 7th Floor, Kaledonia, Sahar Road, Andheri (East); Mumbai - 400069. India
Customer Support Number
- 1800 572 7662
Customer Support Email
- customersupport@croma.com
Overview
Why Buy ZipCare Annual Maintenance Contract for Washing Machine
Give more life to your Washing Machine with ZipCare Maintain Washing Machine Service. Have you faced issues such as clothes not getting cleaned properly & poor water flow due to clogged drainage? Did you know that 30% of the issues identified are related to water drainage which can also lead to the breakdown of your washing machine, which can be avoided with periodic maintenance? Enjoy your washing machine longer with ZipCare Maintain for Washing Machines
Service Assurance
High-Quality Services: All services are performed by ZipCare Authorised Service centers.
At-Home Service: For your Washing Machine, a professional technician shall be sent to your home for the service.
Program Coverage:
Two Preventive Maintenance Services, which includes
- Basic function check of the panel, water flow, and water hardness level (TDS)
- Deep cleaning of rubber gasket, filters, detergent holders, and drain pipe
- Assessment of water hose issues like cracks, bulges, and more
- Descaling using a descaling agent/powder
- Cleaning of the area around and under the appliance
- Breakdown Support (Only Labour charges)
How does it work?
To avail of the ZipCare Maintain – AMC 1 Year for Washing Machine Service, simply follow the below steps:
- To schedule an appointment, please reach out to us at 1800 570 0947 or send an email to us at customersupport@zipcare.in. You can also visit your nearest Croma store or contact us through Tata Neu Help.
- Once the appointment is confirmed our expert technician will visit at the scheduled time.
What is not covered?
Please click on the terms & conditions for a detailed list of exclusions