What are ZipCare Maintain plans?
ZipCare Maintain plans are plans to help you set up or maintain your products. These plans ensure you have access to all the care your product needs without causing you stress.

Can I transfer my ZipCare Maintain plan from one product to another?
No. Once a plan is bought for a particular product, it cannot be transferred to another one.

Do I need to buy ZipCare Maintain plans along with the product?
No. You can buy ZipCare Maintain plans after buying your product. However, different ZipCare Maintain Plans have different buying windows. You can refer to the plan details or talk to our in-store experts to ensure the plan you want is valid for your product.

Where can I buy ZipCare Maintain plans?
You can buy ZipCare Plans online from Croma.com and Tata Neu or offline at any Croma store.

What products are covered under ZipCare Maintain plans?
ZipCare Maintain plans are available for gadgets and appliances like air conditioners, Washing Machine, refrigerators, Laptops, Dishwashers, Microwaves, Air Purifiers, Chimneys, Water Purifiers and others.

What is included in ZipCare Maintain AMC's basic checkup?
ZipCare Maintain AMC's basic checkup includes an inspection of important parts of the appliance covered to ensure they are functioning as intended.

What is deep cleaning?
ZipCare AMC plans cover a deep clean service of your appliance. It includes internal and external cleaning of your appliance to remove all dirt, grease, and unpleasant odour.

Are repairs covered under ZipCare Maintain AMC plans?
No. The ZipCare Maintain AMC plans are for preventive electronics maintenance. They do not cover the cost of repairs such as labour and spare parts charges.

What is the validity of the ZipCare Maintain plans?
The validity of ZipCare Maintain plans depends on your chosen plan and the device you are buying the plan for. While a few AMC plans are valid for one to two years, you can also opt for maintenance plans that offer a one-time service for your device.

Are ZipCare Maintain plans available for devices bought online and offline?
Yes, ZipCare Maintain plans are available for both offline and online devices. You can purchase a ZipCare Maintain plan for any device bought from Croma.com, Tata Neu, or your nearest Croma store. However, some ZipCare Maintain plans are also valid for devices purchased elsewhere.

Are ZipCare Maintain plans transferable and refundable?
Yes, ZipCare Maintain plans are refundable depending on the plan you buy for your device. Please refer to the terms and conditions of the specific plan to understand whether it’s refundable or not. However, ZipCare Maintain plans are not transferable.

Why Buy ZipCare Maintain plans from Croma?
Croma’s wide range of ZipCare Maintain plans ensures the longevity of all your home and kitchen appliances. Maintaining your devices will no longer be a hectic task, and you are sure to receive a quick resolution for your needs. Right from hassle-free installations to regular checkups to breakdown assistance, ZipCare Maintain plans are all you need to keep your device running for a long time.