FAQs
What are the different types of ZipCare plans available for washing machines? ZipCare plans for washing machines save you from hefty expenses by protecting your appliance from going out of service. The different types of ZipCare Plans available for washing machines are ZipCare AMC plans, ZipCare Protect Standard plans, and ZipCare Protect Advanced plans .
Can I get a regular checkup plan for my washing machine? Yes, you can opt-in for the AMC plans for washing machines. They offer standard function checks and deep cleaning services.
Is repair service included in the ZipCare washing machine plan? ZipCare Maintain AMC plans for washing machines provide basic check and cleaning services. However, they do not cover the cost of repairs, such as labour and spare parts charges.
Do I need to buy ZipCare plan separately for my washing machine? You can buy a ZipCare AMC plan anytime for your washing machine bought from Croma or elsewhere. On the other hand, if you are buying ZipCare Protect Standard plans or ZipCare Protect Advanced plans, you have to buy them within 11 months of the purchase window if the product is bought from Croma. However, if the washing machine is bought from elsewhere, you have to purchase the ZipCare Protect plans within 6 months of the purchase window.
What is the validity period of ZipCare plans for washing machines? The validity of ZipCare plans for washing machines depends on the specific plan that you choose to buy for your appliance. While ZipCare AMC plans for washing machines have a one-year validity, ZipCare Protect plans’ validity ranges from one to three years.
Are ZipCare plans available for washing machines bought online and offline? Yes, ZipCare plans are available for washing machines bought offline and online. You can purchase our ZipCare plans for washing machines brought from Croma.com, Tata Neu, or your nearest Croma store.
Are ZipCare plans for washing machines transferable and refundable? Yes, ZipCare Protect plans bought for washing machines are transferable and refundable. Unfortunately, the AMC plans are non-transferable. Please refer to the specific plan's terms and conditions for more details.
Can I transfer or gift ZipCare plans for washing machines to a friend or family member? Yes, you can transfer or gift a ZipCare Protect Standard plan and a ZipCare Protect Advanced Plan bought for washing machines to others, provided the plan is transferred within the manufacturer’s warranty period. However, you cannot transfer or gift ZipCare AMC plans to a friend or family member.
Why buy ZipCare for washing machines from Croma? The washing machine protection plans and the washing machine maintenance plans offered by ZipCare give you the utmost convenience in maintaining and protecting your appliance. With doorstep delivery, superfast turnaround time, and expert consultation, be assured of increasing your washing machine's longevity with Croma’s ZipCare plans.