Remember the last time you purchased any sort of gadget? Could be anything, from a smartphone, laptop, television, home theatre system or maybe an air conditioner or refrigerator. Whether online or in the store, you may have seen the seller pushing for something called an ‘extended warranty’. Ever wondered what it is, and just why should you consider investing in it? Read on to find out.
First things first. What is a warranty?
The Cambridge dictionary defines warranty as “a written promise from a company to repair or replace a product that develops a fault within a particular period of time, or to do a piece of work again if it is not satisfactory.”
What is an extended warranty, then?
As you may already have guessed, an extended warranty is a prolonged warranty offered to buyers over and above the standard warranty offered by manufacturers and retailers, and even third-party administrators on new products. The name extended warranty, however, isn’t set in stone. It is sometimes used interchangeably with service agreements or contracts, or even maintenance contracts.
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What does an extended warranty cover exactly?
Depending upon the product and the plan, an extended warranty may or may not cover the usual wear and tear, regular scheduled maintenance activities, and peripheral items, amongst others.
An extended warranty often has a different set of terms and conditions. It also often so happens that extended warranties don’t cover anything other than mechanical failure of a product. Furthermore, extended warranties are also often considered null and void if a product is found to have undergone commercial use, deliberate abuse or destruction by owners.
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Why should you purchase an extended warranty for your gadgets
It’s as simple as this – you like your gadget; it likely almost always follows that you want to keep it with you for a long time.
Over a long time, it is but natural for the gadget to be subjected to increased wear and tear, and increased susceptibility to malfunctioning. Of course, regular maintenance does help mitigate the same, but there is only so much even regular services can do. An extended warranty helps protect against the same by providing coverage beyond the standard warranty’s tenure to help maintain it.
It ensures that any malfunction can be dealt with in an easy, hassle-free manner, while also ensuring the same isn’t too heavy on your pockets. It is therefore a good idea to purchase an extended warranty for your gadgets to ensure an inexpensive and hassle-free long-term ownership experience.
Do extended warranty plans cover accidental damage?
At this point, though. there is an important distinction which needs to be drawn between extended warranty and accidental/liquid damage plans.
The former, for the most part, does not cover repairs resulting from the accidental dents, dings and drops in a device, which may render it unable to function. Furthermore, it also does not cover any damages caused due to splashes or spilling liquids on a device either.
However, worry not, you needn’t necessarily burn a hole in your pockets, if and when your device goes through something similar. All you need to do is consider investing in an accidental/liquid damge plan for your investment against any damages in the long run. Furthermore, considering they cost a fraction of the device’s price, and often, any subsequent repairs too, it guarantees your peace of mind, always. If you’re wondering which one to buy, we highly recommend you check out ZipCare’s accidental and liquid damage plans for laptops, tablets and smartphones.
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Sandeep Garg
This extended warranty policy is nothing less than cheating, First it is difficult to get contact to register your claim, i got a hotline no, then it took 25 min of waiting to get a person on call, then these people took 4 days to respond for device pick up and informed me that it will take 7 days minimum further for return, in this way they force the customer indirectly to forget about the claim and go to the next shop for repairs. I completed my repair in 30 minutes at the Samsung service center, which these people would have taken half a month. I regret that I wasted my thousands of rupees on each device from chroma for extended warranty through chroma. Customer should be aware of this fact before buying, otherwise it amounts to false promises and cheating.