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Key Features
Key Features
- Plan only for Croma In-house Exclusives
- Service Type: Extended Warranty
- Product Covered: 1 Air Conditioner
- Service Available: After an Expiry of Manufacturer Warranty
- When to Purchase: Within 11 Months of Product Purchase
- Coverage: 100% of Invoice Value
- Guaranteed repair or replacement with genuine spares
Specifications
Product Category
Product Price Range - Max
- 50000
Product Price Range - Min
- 30000
Sub Product Category Covered
- Window Air Conditioners
Service Category
- Extended Warranty
Product Covered
- Air Conditioner
No. of Devices Covered
- 1 Devices
Product Price Range
- Rs. 30000 - Rs. 50000
Service Available From
- After Expiry of Manufacturer Warranty
Service Period
- 24 Months
When to Purchase
- Within11MonthsofProductPurchase
Manufacturer Details
Brand
- Zip Care
Service Coverage Features
Accessories Covered
- No
Service Type
- Onsite
Service Includes
- 100% of repair cost brone by ZipCare | Repair & Breakdown | Free Pickup | Drop and Home service | Subject to activation | For Croma Brand Devices Only
Service Excludes
- Physical & liquid damage | Parts which are not covered under manufacturer warranty | Consumables | Accessories
Authorized Service Centre Repairs
- Yes
Cashless Service
- Yes
Claim Type
- Repair
Cost Covered
- 100% of Invoice Value
Documents Required
- No Documentation Required
Complaint Resolution Time
- 28 Days
Service Cancellation/Refund Period
- 30 Days (Approx)
Support Centre Contact Details
- 1800-570-0947
Aesthetics
Brand Color
- Not Applicable
Color
- NotApplicable
In The Box
Generic Name
- Extended Warranty
Main Product
- 1 x Service U
Accessories
- Not Applicable
Documents
- Warranty Documents
Product Dimensions (Open)
Dimensions In Inches (WxDxH)
- Not Applicable
Dimensions In CM (WxDxH)
- Not Applicable
Packaged Dimensions
After Sales & Services
Warranty Type
- On Call | Carry-In | Onsite
Installation & Demo applicable
- No
Company Contact Information
Customer Support Number
- 18005700947
Customer Support Email
- customersupport@zipcare.in
Manufacturer/Importer/Marketer Name & Address
- Infiniti Retail Ltd: Unit No. 701 & 702,Wing A, 7th Floor, HDIL Kaledonia, Sahar Road, Andheri (East), Mumbai 400069, India
Country of Manufacture
- India
Country of Brand Origin
- India
Croma Contact Information
Customer Care Contact Person
- Grievance Officer
Registered Name and Address
- Infiniti Retail Ltd. - Unit No. 701 & 702, 7th Floor, Kaledonia, Sahar Road, Andheri (East); Mumbai - 400069. India
Customer Support Number
- 1800 572 7662
Customer Support Email
- customersupport@croma.com
Overview
Advantages of ZipCare Protect Advanced Plan for AC
- Effortless pickup and delivery
- Guaranteed repair or replacement with genuine spares
- Coverage of 100% of the invoice value
Here to help protect your valuable purchase, the ZipCare Protect Advanced Plan for AC (Applicable for Croma Device) ensures your product is in safe hands. Covering manufacturing defects and malfunctions in your product, this doorstep plan provides a seamless experience. The comprehensive protection saves you from repair costs and covers spare parts and labour. You can enjoy peace of mind from the comfort of your home as you extend the life of your air conditioner.
This plan puts you in complete control with only a few clicks. You no longer have to worry about a pile of documents with easy claims and less paperwork. All you need to do is Purchase the plan within 335 days of buying your appliance and sit back with confidence. It comes with no hidden charges or deductibles. Get your ZipCare Protect Advanced plan today to enjoy the extended life of your product.
Reach out to us at 1800 570 0947 or email us at customersupport@zipcare.in. You can also visit your nearest Croma store or reach out to us through Tata Neu Help. Don't forget to back up all your data before scheduling a technician visit. When he arrives, sign the device handover document, and we'll fix your appliance onsite or at an authorized service centre before delivering it back. You can also easily activate the plan with the link we send to your mobile. Once it’s activated, you'll have access to all the benefits of ZipCare Protect.