FAQs
What are the ZipCare plans available for mobiles? ZipCare plans for mobiles include extended warranty plans and accidental damage protection plans. The plans for protecting your phone from accidental or liquid damage are ZipCare Protect Damage Standard plan and ZipCare Protect Damage Advance plans . On the other hand, the ZipCare Protect Standard plan and provide repair and replacement services that are covered under manufacturing warranty.
Do ZipCare plans for mobiles cover accidental and physical damage like spills and drops? Yes, the ZipCare Protect Damage Standard plan and the ZipCare Protect Damage Advanced plan bought for mobile phones covers physical and accidental damage, including spills and drops.
Do ZipCare plans cover screen protection for my smartphone's cracked screen? Yes, the ZipCare Protect Damage Standard plan and the ZipCare Protect Damage Advanced plan covers the repair cost of your screen cracks up to the invoice value. It also covers any physical damage caused to the body. However, ZipCare Protect Damage Standard Plan is a co-pay plan where you have to bear 25% of the total mobile repair value while the rest of the 75% will be paid by us.
Do I need to buy a ZipCare plan separately for my mobile? You can buy a ZipCare Protect Advanced plan either while purchasing your mobile or within 11 months of the purchase window. However, you have bought your phone from elsewhere, you have to buy the ZipCare Protect Advanced plan within 6 months. On the other hand, if you want to buy a ZipCare Protect Damage Standard plan or a ZipCare Protect Damage Advanced plan, you have to purchase it along with your mobile.
What is the validity period of the ZipCare plan for mobiles? The validity of ZipCare plans bought for mobiles depends on the plans you choose to purchase to protect your mobile phone.
Are ZipCare plans available for mobiles bought online and offline? Yes, ZipCare plans are available for both offline and online products. You can purchase your ZipCare Protect Advanced plans, and ZipCare Protect Damaged Advanced plans for your mobile from Croma.com, Tata Neu, or your nearest Croma store. However, ZipCare Protect Standard and ZipCare Protect Damage Standard plans are only available on Croma.com.
Are ZipCare plans for mobiles transferable and refundable? Yes, ZipCare Protect plans for mobiles are transferable and refundable.
Can I transfer or gift ZipCare plans to my friend or family member? Yes, you can transfer and gift a ZipCare Protect plan for mobile phones to your friend or family member.
Why buy ZipCare plans for mobiles from Croma? Croma has a wide range of ZipCare mobile protection plans offering something for everyone. We care for the safety of your device. With doorstep service and quick turnaround time, ensure your mobile phone's safety with Croma's best ZipCare plan.