If Windows users dread the blue screen of death then Samsung Galaxy users have come to feel the same way about the green line issue. It’s true that Galaxy users are seeing green and there have been many reports where people have repeatedly complained about a vertical green line appearing on their smartphone.
A display is the most critical component of any smartphone and the green line has come to affect multiple Android devices. While there were reports of green lines appearing on Samsung smartphones like the Galaxy S21 FE and the Galaxy S21 Ultra, the issue seems to be more widespread than previously thought. There are reports of Samsung Galaxy A73, Galaxy M21, and the entire Galaxy S22 series also being affected by the green line issue.
With an issue this widespread, let’s look at what the green line issue is, how it affects your user experience, and how to troubleshoot the issue if your Samsung Galaxy or Android smartphone also faces the issue.
Samsung green line issue: What is this issue and its impact
The green line issue is a technical problem faced by Android smartphone users where the display of the device is not cracked or broken but has a big green line on it. This green line usually cuts through the middle of the screen and your smartphone will continue to function normally even after this green line appears for the first time.
If you have a Samsung Galaxy smartphone and your device has a green line on the display then it doesn’t mean your device is dead. It only means that your smartphone is affected by an error, whose cause is still not known. However, most Galaxy users facing this issue have pointed at the issue being caused after updating their device with a recent Samsung patch.
ALSO READ: 5 ways to fix black horizontal lines on your smartphone screen
Samsung has not explained the cause for this green line issue affecting its Galaxy smartphone users but such a line appears only when there is a faulty connection between the display and the main board. In the case of Samsung Galaxy phones, the issue could be triggered by either One UI 6.0 update or the April 2024 security patch. However, pinning the blame solely on a software update is a little dubious.
Green line issue: Samsung is not alone
This isn’t an isolated incident where the green line has begun appearing on Galaxy smartphones. The issue first came to light in 2023 when a Galaxy Note 20 Ultra user posted about the green line issue on Facebook. It was followed by a few other reports of Galaxy users being affected by the green line issue before Galaxy S24 Ultra users began complaining about the same on official Samsung forums.
The common thread between these claims is that all these users have reported seeing a green line on the display after updating their smartphones with the latest software update or security patch. One theory argues the green line is caused by both the hardware and software and that these updates are making Galaxy devices run so hot that it ends up damaging the connection between the display and the chipset.
ALSO READ: 5 quick ways to fix the TV green screen issue
Now, Samsung has never directly acknowledged the cause of this issue and might even be taking solace in the fact that it is not the only smartphone maker affected by this issue. The green line issue has also appeared on some OnePlus smartphones but the issue is more prominent on Galaxy devices.
Green line issue: How to troubleshoot Samsung green line issue
If a green line appears on your Samsung Galaxy smartphone after updating the software or updating with the latest security patch, here are some troubleshooting steps you can take to resolve the issue.
Restart your phone
This is the first action you must try after facing a green line issue on your Galaxy smartphone. Instead of turning off the screen, you need to completely shut down the smartphone and restart it after a few minutes. This will allow your phone to stop any background application, cool down the device, and restart every background task. If the green line is caused by a temporary software issue then it should be resolved by this step.
Remove any recently used applications
If restarting does not resolve the green line issue on your Galaxy phone or any other Android phone then you can try uninstalling any recently used applications. This is an attempt to see if the issue is caused by an incompatible or malfunctioning app. You can also revert any recent changes to your phone settings and see if that solves the green line issue.
Reboot your Galaxy phone in safe mode
This is a clever way to check whether it is a device-related issue or an issue caused by the software. By rebooting your Galaxy phone in safe mode, you are forcing the device to run only the most essential apps on your device. To do this, first completely power off your device. Now, turn on the device and when the Samsung logo appears, press and hold the volume down button. If done correctly, “Safe mode” will appear in the bottom left corner of the screen. Once you are in Safe mode, you can remove the third-party apps causing the issue.
Update your Galaxy smartphone
You might hesitate to update your Galaxy smartphone if the green line issue is caused by an update in the first place. However, you should once again check your device for any software updates and get the latest version. It could bring a solution or fix for the green line issue. To check for updates, go to Settings >> Select System >> Select Upgrade system.
Factory reset your Galaxy phone
If none of the above troubleshooting techniques fix the green line issue on your Galaxy device, you can try factory resetting your smartphone. This should be the last step you take, and when you factory reset, all the data from your phone will be erased. Before you do this, make sure you backup all your contacts, photos, videos, and other data.
ALSO READ: How to update an old Android phone to the latest version
If none of the aforementioned solutions fix the green line issue on your Galaxy phone then it might be time for you to visit Samsung’s official service centre. This might require you to replace the display on your smartphone or it could get resolved by replacing the faulty connection between the screen and the motherboard.
In India, Samsung launched a special program offering free screen replacement for specific Galaxy smartphone users. The program, which ran till April 30, offered free replacement screens to eligible customers facing green line issues on their devices. If your Samsung Galaxy device has a green line, let us know in the comments whether you were able to fix it.
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Saurabh Tiwari
3 months ago, I Got a green line on my Samsung Z fold 2 screen, got another one in a months time and again the third one after few days. \n\n1st one has turned white, however I am still able to use it.\n\nI believe I got it after a software update!
TOPE TEE_BABA
My Samsung S22 ultra just caught the green vertical line now. No physical fault just the green vertical line out of the blues. Did the last update on the 5th Nov.
Mallikarjunadurga Ramarao Lokanath
I own a latest Samsung S22 ultra and recently after a software update the green patch appeared on the top right and spread over the entire panel.How can a flagship product like S22ultra can have this problem in just 2 years time.\nThis clearly shows some kind of a software bug which samsung may be sending on their premium phones so that the customer either spend a bomb price to get this repaired or dump the phone cursing for having brought the phone.\nThe samsung products nowadays are not class products and their quality is so bad even in their Refrigerators & Washing Machines.\n\nI have a bad experience with their service centre also while giving it for repair.Each time they came up with different Costing and I had to dump the phone in dustbin looking for a suitable alternate ,durable phone.\n\nNever buy a Samsung phone it’s another junk product.
S
I see display green line issue in my samsung galaxy F54 phone since last 2 days. Will samsung support help fixing this issue?
Samson T
Facing green line issue after updating software one UI 6.1 version on 30th Sep 2024
e simons
I have a Samsung Galaxy S20 +5G. I have 2 green lines and I did all the 5 things listed to take care of the green lines to no avail. I haven’t had this phone a year. The first line appeared after the update and I had not downloaded any apps. This is a Samsung issues.
Ved Patel
I’m facing issues on my samsung galaxy s21 ultra after an software update green line problem \nPlease help me
Ved Patel
I’m facing issues on my samsung galaxy s21 ultra after an software update and also I went to authorized samsung service center in Gujrat Mahesana they didn’t even notified me that samsung free repair solution police wich already existed from ended on 30 September 2024\n Now l’m facing green line issues and I need to invest 27k for display so please provide that free repair solution again to save this problem there are many of who getting same problem and stucked with green line\n Please samsung help me
Alvin Chai
Got the greenline issue on my S22 Ultra suddenly. A flagship product without reliability. Been using for 2.5 yrs, is it Samsung consider it.time to change?
Rakshhit Shah
I am also recently facing the same issue after updating to One UI version 6.1. So this doesn’t seem to be a connection problem. Have tried all the steps mentioned above, but none of them worked. So it’s time to head to Samsung Service Centre.
Amir
All I knew..it’s all about samsung Super Amoled issue. Not a software or hardware. I was changing my s21 plus recently. Now it was happening again. Before pink line. Now a thin green line. Start from 1 to two.. from thin to thicker. From the left and now at the right of the screen. I changed a new cable for LCD. still has a green line. \nAll happened after a latest security patch on August 1 2024. \nSamsung in trouble now. not a friendly user anymore. Used original screen with a little black dot the cheapest you can get with the price $50 usd. \nI knew how to change an LCD or phone parts. Better use iphone know what..you can get oled lcd only usd15. (new). Not original apple. But the new lcd. Same result. \nSamsung’s amoled is indeed problematic. Most people will sell it or throw it away and buy a new one. It’s definitely not Samsung anymore. I’m sure if you change the screen to a new one, the problem will disappear. But you have to remember. There will be a new update and there will be a new green line problem that will arise. again. There are many Samsung phones with the same problems.\nSamsung in their official website now offers s21 plus only usd330.\nIt means they know this problem and still don’t want to solve it. Only personal gain.. \nsuper amoled is expensive but a product that doesn’t last long. Not disparaging, just write based on data and facts. \nThe best way is just to change the new lcd. Don’t update until your Samsung is broken. Security matters use third-party applications. Used to be the best, now very disappointing.
Bing Munsod
I have a Note20Ultra 5g and a green line appeared. It appears that this is a widespread issue. \n\nConsidering that this issue is apparently caused by a software update, device owners shouldn’t shoulder the cost of the repair. \n\nI hope Samsung addresses this issue
Godwin Iliya
Hi, I updated my s21 plus galaxy phone on 3rd September and the green line APPEARED on 4 September. I tried all the steps above to fix it but failed. Note : my device didn’t fallout in anyway.
Pranav P
Samsung s 21 fe green line issue.i update in august10 and i got 2green line in august 15
Roy Karunaratne
Got a Note 20 ultra about an year ago yesterday night I used it and in the morning a green screen in the middle of the screen went to get it fixed and they asked for almost 75% of the phones price to fix it so I had to give him an extra $50 along with the phone and got a 64gb Iphone 12 Welldone Samsung ЁЯШМ\nI was a Samsung user since I was a kid my first phone was a Galaxy S2 in 2012ЁЯШВ
Veda Shannu
I bought galaxy z flip 5 model 6 months ago i updared sofware 2 days back and i got 2 green lines on the screen… i tried everthing to get rid of them but nothing worked for me. What should i do noww
Adeyemi Samuel
My s21 just got a green line I updated it earlier today \nMaking a total of 3 lines \nKudos samsung ЁЯШТЁЯле\nHas anyone gotten a solution?
Adeyemi Samuel
My s21 just got a green line I updated it earlier today \nMaking a total of 3 lines \nKudos samsung ЁЯШТЁЯле
Shraddha Patel
Same with samsung s21 ultra…started showing green light issue from morning
Tanuj Parikh
Yes, my Samsung Galaxy M52 suddenly started showing Green line issue since today morning ie from 05/Aug/24. There must be some System app update that has affected this. It may be Google WIFI Provisioner.
Asif Baig
Same with my galaxy A73 5g, first one green line appeared and it made to 4-5 lines with pink lines…still samsung is not bothered about its Flagship ‘A series’..feels cheated by samsung
Ankur Agrawal
Hey Vincent Jospeh I too have Samsung m52 and suddenly while watching youtube a bright green line at the center of screen apeared today It couldnt be a coincidence that this model is suddenly having green lines
Venkata Deekshith Reddy Chilakala
I am using s22 ultra from 2 years, no physical damage, never dropped. Started getting this greenline issue beside the camera and half of the screen faded in adaptive motion smoothness. When I change it to standard it fixes the issue but defeats the purpose of buying flagship phones. \n\nI did connect with online chat support through samsung digital service center and was asked to get it to service center and inspected first.
Rajesh Goyal
The green line started showing on my S21 Ultra since this morning. What should I do now? Will Samsung still replace the screen?
Vincent Joseph
I am having a Samsung galaxy phone. After the last software update, a bright green line came across the screen . When I contacted the service centre , first they said screen need to be replaced with a charge of Rs.6800 as the warranty is expired. I told them that it was their software UPDATE caused the issue and for that why should I pay . On escalation of the issue they asked me to upload photos of different internal parts to verify there was no physical damage by water or fall. This has done in an authorised Samsung service centre and I paid Rs.177 as inspection charge. The service centre people uploaded the photos and informed me that there was no physical damage. But now also the supervisor desk say that there is no widespread complaint of this particular model (M52) wherein software update can cause this line issue and hence they cannot replace the screen without charge. I feel like I am cheated by these Samsung people. Is there anyway for remedial action. Initially it was only one line but now it is 4 lines.
Ankur Agrawal
Same
Lone Ranger
I have around 10 green lines in the Screen after Samsung Software update in my S21 FE , I called Samsung Service centre a couple of times , they are saying to go to a samsung service centre and replace the screen at my own cost , although this is a software issue . No help from Samsung
Babu Isthack
I GOT THE GREEN LINE IN MY SAMSUNG NOTE 20 ULTRA TODAY. ALL OF A SUDDEN IT APPEARED IN THE MORNING. VERY BAD EXPERIENCE AFTER THE RECENT SOFTWARE UPDATE.
lawal badamasi
It just appeared on my Samsung galaxy note 20 ultra also. I’m thinking maybe it is a general issue
Sajid Ghauri
Yes facing the same issue with my s21 Ultra:,(
Anne Matilda B
I have encountered this green line problem in my Samsung Galaxy A73 from yesterday onwards. Nothing is working out. Is there any to downgrade the samsung software to previous version.
Jacky Chong
Same issue here. Its so dissapointed. Will change to a non Samsung phone.
Tirth Patel
I have greenline in my device samsung galaxy s22+. I am troubling this issue around 3 to 4 months.
ABHIMANYU VARUDE
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Samsung S22 Plus greenline problems
Bharat Shinde
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